World’s 1st tech-enabled courier by 13-year-old Tilak Mehta, Papers N Parcels launched

by Najuka G

MUMBAI, July, 2018:  Papers N Parcels, the brainchild of 13-year-old Tilak Mehta, is creating digital disruption in courier servicing. Bringing together the power of technology with the world’s most efficient network of Mumbai dabbawalas, it was launched after a successful beta testing phase.

Papers N Parcels, the app-based courier service, has tied up with the Mumbai Dabbawalas to leverage the award-winning network of over 5000 dabbawalas for door-to-door delivery and pick-up of packages within Mumbai City limits. Every dabbawalla who doubles up as a courier boy, carries an Android phone loaded with the Papers N Parcels app to take orders for pick-up or delivery. To use this service, people need to download the app and schedule their time.

The Papers N Parcels app has real-time tracking features as also of the courier person with their contact details, which enhances the safety factor.  At the beta test phase, the Papers N Parcels app was efficiently handling about 1000 to 1200 deliveries per day.

Heralded as India’s youngest entrepreneur, 13-year-old Tilak is all set to break boundaries built on traditional business models and rebuild one that stands on an integrated business approach combining digital and traditional marketing solutions to meet customer needs.

Speaking on the launch, Tilak Mehta, Founder, Papers N Parcels, said: “I always marveled at the swiftness and the efficiency of the dabbawalas food delivery network. I thought if this system could be replicated for parcel deliveries as well, then it would make in-city courier services much more efficient and cost effective. With the launch of the Papers N Parcels mobile app, we are also ‘Uberising’ the category by providing door-to-door courier service at the press of a button.”

“Our business model is B2B, B2C and C2C all of which we will aggressively foray into. We are targeting at least 1 lakh deliveries per day by the end of 2019 and plan to employ around 2000 people”, added Ghanshyam Parekh, CEO, Papers N Parcels.

Talking about their association with Papers N Parcels, Subhash Talekar, Spokesperson, Mumbai Dabbawalas, said, “We are excited about our association with Papers N Parcels with its unique concept and that it creates an additional source of income after completing our tiffin deliveries.  We are looking at fulfilling some of our dreams with the extra income we get from courier deliveries for Papers N Parcels.”

Papers N Parcels allows hassle-free, safe, same-day, door-to-door pick-up and delivery facility, a user-friendly app, direct booking through the website and a direct dedicated customer service helpline to register requests and complaints, along with competitive prices for courier deliveries. You can also place your orders on the website.

About Papers N Parcels : Papers N Parcels is a digital disruption in courier servicing that brings together the power of mobile technology with the world’s most efficient network of Mumbai dabbawalas for same-day pick-up and delivery of parcels and packages across Mumbai city. It caters to the needs of people who are either short of time or of manpower resources - starting from collection of cheques to important documents, personal items like specs or chargers, reports, medicine, pathology, clothes, etc.