NEC signs agreement with Genesys to offer market leading contact center solutions in India

-

by Priya Jadhav
New Delhi, 31 July, 2019 – NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys®(www.genesys.com), the global leader in omnichannel customer experience and contact center solutions. The agreement enables NECTI to market, sell and support Genesys products in the India market.
The partnership with Genesys expands NECTI’s existing portfolio of Private Network Solutions, including unified communication servers and IP-PBX systems. As a Genesys reseller, now NECTI can deliver an end-to-end, fully-integrated customer experience solution for businesses of all sizes. In addition, NECTI is positioned to help state governments launch citizen-centric call center services under the smart-cities initiative.
This agreement also enables NECTI to further support India’s contact center market which has shown rapid growth with the country’s rise as a global hub for customer service outsourcing.  
Mr. Takayuki Inaba, Managing Director, NECTI, said, “Genesys has extensive global reach and a rich partner ecosystem to provide country-level and vertical-specific contact center solutions and services. This partnership will help us add value to our existing customer base and open up multiple new opportunities in the market where businesses are focusing on improving the customer experience.”
Raja Lakshmipathy, Managing Director, Genesys India said, “We are thrilled to expand our reach in India by adding NECTI as a value-added reseller. With their extensive expertise in Smart Cities as well as the partnerships with mid-market businesses, NECTI will help joint customers extend the value of their Genesys solution.”
About NEC Technologies India Private Limited
NEC is a leader in the integration of IT and network technologies and brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses and society. Headquartered in Japan, NEC started operations in India in the 1950s, accelerating its growth through the expansion of business to global markets. NEC in India expanded its business from telecommunications to public safety, logistics, transportation, retail, finance, unified communication and IT platforms, serving across governments, businesses as well as individuals. With its Centre of Excellence for analytics platform solutions, big data, biometrics, mobile and retail, NEC in India offers innovative new services and solutions for India and global markets. NEC operates across India with offices in New Delhi (head office), Noida, Mumbai, Chennai, and Bengaluru.
For further information please visit: https://in.nec.com/

Comments

Post a Comment

Popular posts from this blog

Excellent Classes organises 34th edition of HUES, felicitates its meritorious students

-
Image
by Priya Jadhav  Mumbai, 2 nd  January 2024:   Excellent Classes,   a pioneer coaching institute in Mumbai   organised its 34 th   Annual Program called HUES - Honouring Unique & Excellent Students, where the institute rewarded the hard work and achievement of its students for the year 2023. Dr. Zaibunnisa Malik, an educationist and social activist working for the upliftment of underprivileged children graced the occasion as the Guest of Honour.     Briefing about HUES, Dr. Jamil Khan, Director of Excellent Classes  informed, “At HUES, we celebrate the performance of our students who performed exceptionally well in their Boards and Entrance exams like – ICSE, SSC, NEET, etc. The students have been working very hard for these exams and this is a way to celebrate and acknowledge their hard work.”  Students who were felicitated at the program are - Mahi Naik secured 95.6% in SSC and stood first in the institute. Asma Sayed secured 89.67% in HSC Science and also secured 99.27 percentil
Read more

KERALA TOURISM WOOS TOURISTS

-
Image
Kerala Tourism attracts more tourists with new initiatives! Explore God’s Own Canvas! by Priya Jadhav Mumbai, 07th February, 2017: Considering the uptick in inbound tourism from Mumbai, the Department of Tourism, Government of Kerala is organizing B2B Roadshows in Mumbai on 07th  February, 2017. The roadshow desires to attract city’s leading travel agents and tour operators, and showcase to them the best of ‘God’s own country’. The delegation from Kerala is led Mr Shine KS - Tourist Information Officer, Department of Tourism, Govt of Kerala and will comprise major players from the state’s Tourism & Trade industry. Besides forging fresh collaborations, the roadshow will introduce new initiatives, experiences and attractions that Kerala has in store for visitors. Kerala Tourism: The story so far… The Marketing Initiatives for the year 2016-17 were formulated and executed based on the keen understanding of the unique appeal that 'God's Own Countr
Read more

Imran Khan joins Ariel & Whirlpool's #ShareTheLoad Movement

-
Image
Ariel India and Whirlpool, celebrate  with historic 1.3 Million men pledging to #ShareTheLoad across the country! Imran Khan joins  #ShareTheLoad Movement along with 30 couples  to drive equality within the Indian household by Priya Jadhav Mumbai, 11 th May 2015: It’s time for a historic celebration for Ariel India and Whirlpool:  Imran Khan partnered with Ariel India and Whirlpool , to announce that over 1.3MM men have pledged to #ShareTheLoad , at a press conference here in Mumbai. Home to priceless and rare, documents and artifacts from Indian history, the Asiatic Library in Mumbai, played perfect setting for the launch of this historic announcement of change. 30 couples together with India’s leading faces pledged to #ShareTheLoad at the steps of the famous monument,,  committing to better equality and quality within the household. In response to a recently conducted survey by an independent third party agency on Indian Households which revealed th
Read more