A Growth Story for Kingston Technology
·
Gained over 60% market share in DRAM memory Market
·
Achieved over 22% market share for SSDs in Channel
Market
·
Accomplished 80% of reduced turnaround time in
Customer Service
by Priya Jadhav
Kingston Technology, the largest
manufacturer of memory and storage products, continues to achieve excellence by
creating new industry benchmarks with constant focus on innovation, discipline
and the commitment of delivering an amazing experience to customers. With over 60% market sharefor DRAM memory
and over 22% market share for SSDs
in Channel Market, Kingston Technology continues to be the leading manufacturer
of Storage and Memory products globally. Ithas become a dominant force among
consumers, enterprises and corporate organizations, for new systems and for
system infrastructure upgrades. Kingston Technology provides memory and secure
storage solutions that work together to give amore complete solution for
servers, corporates and even SMEs. With their knowledge and expertise, Kingston
Technology has helped businesses in managing a smooth transition and
becomefuture proof in the era of digitalization.Currently,the company has more
than 2,000 products in its portfolio including flash storage, servers, and
embedded solutions which are used in more than 20000 systems.With embedded
solutions, the company is further aiming to significantly reduce the design-in
complexity in products, shorten the qualification cycle and enhance the system
performance at an affordable cost. This division is quickly becoming a core
part of Kingston’s overall business as embedded memorysolutions can be found in
products as diverse as smart watches, fitness bracelets, digital signage,smart
appliances, slot machines, smart beds and tableside machines in restaurants
where you can order, pay or play games. In coming years, it is expected thatmost
digital devices would have a Kingston’sembedded solutions integrated in it.
The success mantra of Kingston
could largely be attributed to delivering a best-in-class quality proposition
tothe customers at a value price without compromising on After sales services.Apart from developing top notch technology,
the company has also taken purposeful efforts in enhancing the customer service
and achieved 80% of reduced turnaround
time, low lead time and has initiated a personalized service to handpick
products from customers and deliver it to their service centres.In 2018, the brand
has alsobegun several initiatives to understand the end user better creating a
positive vibe for thepartners and customers across the country.Soon, the
company will stick to providing a better experience to the users and making
reliability as the cornerstone of the product strategy to maintain a long-term
relationship with customers and partners.
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